Episode 12

Published on:

8th Feb 2022

Entrepreneurial Attorney Nation - Brianna Quiroga - LEX Reception Interview

In the latest installment of EA Nation, we're exploring various strategies on staying connected to your clients in an increasingly virtual world!

Featuring Brianna Quiroga, Lex Reception's dedicated Business Development Executive for Richard James, we'll discuss how client expectations have changed over the course of the pandemic, as well as why video meetings are here to stay.

Brianna has over 12 years of experience in legal answering and understands how to support law firms, implementing the 11 steps. This episode is packed with beneficial information for you and your firm, so sit back and enjoy another great conversation!


0:06 - Introduction and welcome to the show

1:07 - Overview on the topic of the day

3:00 - Welcoming Brianna Quiroga onto the show

7:09 - Brianna begins presentation on "Rethink Remote"

13:20 - The initial inquiry process

18:48 - Your 24/7 legal reception service

30:11 - Intake simplified: Never put a prospect on hold

32:47 - What can be done beyond the phone call

44:31 - Making every client a priority

49:15 - How to get in touch with Brianna and her team at LEX Reception

53:19 - Closing remarks

Connect with Richard James:

The Success Network




Show artwork for Entrepreneurial Attorney Nation

About the Podcast

Entrepreneurial Attorney Nation
Where attorneys go from chaos to personal and financial freedom
Are you an attorney that struggles with getting home in time for dinner, or can't take a vacation without your cell phone and laptop attached to your hip? Are you an attorney who can't figure out why you don't make more money based on your education and the service you give to your clients, or you wonder when you'll ever be able to retire?

Welcome to Entrepreneurial Attorney Nation (EA Nation). A show that will allow you to learn how to build a law firm that supports your lifestyle instead of undermining your lifestyle.

Are you ready to take your law firm to the next level, positioning you for a life of personal and financial freedom? Visit our website to self-schedule an appointment and take a pivotal step towards growing your practice!